Custom Objects create associations between contacts or fields, helping you easily track, manage updates, and automate processes related to these relationships. This new feature allows you to develop object-specific workflows. Triggering workflows based on custom object-related triggers and defining actions to automate your processes.
The Customer Replied Trigger creates automated responses and manages customer interactions, so conversation management must be relevant to the channel. Previously, if the channel was a chat widget, you could not differentiate it depending on specific widgets. But with the addition of Chat Widget & Live Chat Filters, you can now limit your workflow as needed.
Using themes makes creating an easy-to-read and aesthetically pleasing report easy. This tool allows you to add branding and color to your reports, resulting in a cohesive and polished look that effectively communicates the state of your company. This raises morale, helps you reach investors, and makes data management interesting.
Your Documents and Contracts give clear guidelines to customers on how your services work, any terms & conditions you have, and what to expect. We’ve made a few improvements to them so you can get the most out of every document created. Let’s check what to expect!
