Sticky Outbound Number: Persist Selection Across Calls (Mobile App)

Sticky Outbound Number: Persist Selection Across Calls (Mobile App)

Sticky Outbound Number: Persist Selection Across Calls (Mobile App)Pinnacle Ai
Published on: 20/01/2026

Choose an outbound number on mobile and it stays selected across calls until you log out or uninstall—fewer dialing mistakes and consistent caller ID.

System Updates
WhatsApp Media Retention: Auto-Save to CRM for 1 Year

WhatsApp Media Retention: Auto-Save to CRM for 1 Year

WhatsApp Media Retention: Auto-Save to CRM for 1 YearPinnacle Ai
Published on: 20/01/2026

Automatically capture WhatsApp photos and documents in your CRM for up to one year. Learn how to add important files to a contact's Documents to keep them permanently.

System Updates
Edit Service Appointments: Update Details Without Rebooking

Edit Service Appointments: Update Details Without Rebooking

Edit Service Appointments: Update Details Without RebookingPinnacle Ai
Published on: 30/12/2025

Update service appointments in Pinnacle without cancelling or rebooking. Change time, team, equipment, location or contact while preserving payment and history.

System Updates
How to Create a Facebook or Instagram Chat Widget

How to Create a Facebook or Instagram Chat Widget

How to Create a Facebook or Instagram Chat WidgetPinnacle Ai
Published on: 22/12/2025

Step-by-step guide to create and embed Facebook or Instagram chat widgets on your site — reduce friction, automate onboarding, and capture more leads.

System Updates
Video Testimonials in Reputation: Collect and Display Customer Videos

Video Testimonials in Reputation: Collect and Display Customer Videos

Video Testimonials in Reputation: Collect and Display Customer VideosPinnacle Ai
Published on: 19/12/2025

Discover how Pinnacle's Video Testimonials tool helps you collect, manage, and display branded customer videos with no manual uploads. Setup steps, best practices, and use cases included.

System Updates
Universal Elements in Sites: Save, Reuse, and Keep Pages Consistent

Universal Elements in Sites: Save, Reuse, and Keep Pages Consistent

Universal Elements in Sites: Save, Reuse, and Keep Pages ConsistentPinnacle Ai
Published on: 19/12/2025

Learn how to save, reuse, and synchronize Universal Elements to speed up editing, maintain consistent site design, and reduce errors across funnels, websites, and stores.

System Updates
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