Latest Updates To Pinnacle Ai CRM

blog image

Conversation AI Bot Google Business Profile Chats

January 20, 20242 min read

Elevate your business communication with our CRM's latest feature: a seamless integration of Conversation AI with Google's GMB chat. Now, empower your AI bot to engage customers in real-time conversations directly through the Google My Business platform, expanding your reach and enhancing customer interactions effortlessly.

Conversation AI Bot | Google Business Profile Chats: Our CRM introduces an upgraded Conversation AI feature, seamlessly integrating with Google's GMB chat. Now, your AI bot can engage in real-time conversations with customers directly through the Google My Business chat interface, enhancing your business's communication capabilities.

⭐️ Why Does It Matter To Your Business?

  • Expanded Communication Channels: Engage customers effortlessly through Google's GMB chat, tapping into a widely-used platform for seamless interactions.

  • Real-Time Conversations: Empower your AI bot to respond instantly to customer queries, bookings, and service inquiries, boosting customer satisfaction.

  • Simple Setup and Integration: Easy setup makes getting started easy.

⭐️ How To Conversation AI Bot | Google Business Profile Chats:

  1. Activate Conversation AI:

  • Head to "Settings"

  • Navigate to "Conversation AI” and Click on “Bot Settings”.

  • Turn on autopilot mode. Select the channel and then save.

    2. Integrate with Google's GMB Chat:

  • Go back to Setting.

  • In "Settings," access "Integrations. Ensure integration with Google is enabled by checking the corresponding boxes.

  • Go Back to Conversation:

  • Engage in Real-Time Conversations: Go to Conversations in the sidebar > Conversations > Find GBP inside conversations 

  • Open Google Maps or Google and look for the chat button. Customers can now initiate real-time chats with your AI bot through GMB chat.

  1. Enhance AI Conversations:

  • Configure AI responses by accessing the Conversation AI settings.Set the Advance settings and then save

  • Utilize autopilot mode for dynamic and efficient customer interactions.

By effortlessly connecting your AI bot to Google's GMB chat, our CRM enhances your business's communication prowess, enabling instant and effective customer engagement.

AIAI botsgoogle business
blog author image

Pinnacle Ai

Pinnacle AI, founded by Charles Higgins, specializes in customer relationship management (CRM) solutions. It aims to provide intuitive and powerful CRM software for businesses of all sizes, focusing on simplification and efficiency. Leveraging AI and machine learning, Pinnacle AI's platform offers automation, data analytics, and customer insights to enhance business-customer relationships. The company's core values include honesty, integrity, teamwork, and personal growth, fostering a culture of collaboration and ethical practices. Pinnacle AI stands out for its user-friendly approach and commitment to innovation in the CRM sector.

Back to Blog

Feature Showcases

Articles & Updates

Our Company

© Copyright Pinnacle Ai 2024

Special Pricing Disclaimer: The special pricing advertised on our website is exclusively available to new subscribers only. This offer is not applicable to existing subscribers or previous members. By subscribing as a new member, you agree to the terms and conditions of this promotional offer. We reserve the right to determine the eligibility of subscribers for this special pricing. Any attempt to circumvent this condition may result in the cancellation of the subscription and/or the special pricing. We appreciate your understanding and cooperation in maintaining the integrity of this promotion.

Ai Content Notice: The content available on this website, including any sub-domains, provided by Pinnacle Ai, may be created or assisted by artificial intelligence (AI). Although our AI writing assistant aims to produce high-quality and engaging content, Pinnacle Ai makes no representations or warranties, express or implied, as to the accuracy, reliability, or completeness of any AI-generated or AI-assisted content. The information may contain inaccuracies or typographical errors. We strongly advise users to independently verify any information obtained from our website before relying on it. Pinnacle Ai expressly disclaims all liability for any errors, inaccuracies, or omissions in the AI-generated content, and for any reliance placed by you on such content. Your use and interpretation of the AI-assisted content are at your own risk, and you are solely responsible for any decisions or actions you take based on this content.

Website Disclaimer: The information provided by Pinnacle Ai ("we," "us," or "our") on https://getpinnacle.ai (the "Site"), any of its sub-domains, and our mobile application is for general informational purposes only. All information on the Site, its sub-domains, and our mobile application is provided in good faith. However, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site, its sub-domains, or our mobile application. UNDER NO CIRCUMSTANCES SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE, ANY OF ITS SUB-DOMAINS, OR OUR MOBILE APPLICATION, OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE, ITS SUB-DOMAINS, AND OUR MOBILE APPLICATION. YOUR USE OF THE SITE, ANY OF ITS SUB-DOMAINS, AND OUR MOBILE APPLICATION, AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE, ITS SUB-DOMAINS, AND OUR MOBILE APPLICATION IS SOLELY AT YOUR OWN RISK.