Latest Updates To Pinnacle Ai CRM

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Conversation AI Bot Training Via Google Docs

January 21, 20242 min read

Elevate your customer interactions with our CRM's latest breakthrough – an enhanced Conversation AI feature now empowered by Google Docs integration. Seamlessly train and refine conversational bots in real-time using Google Docs, providing an efficient and flexible solution for delivering contextually relevant and accurate responses across multiple channels.

Conversation AI Bot Training Via Google Docs: Our CRM's latest update introduces an enhancement to Conversation AI, allowing users to seamlessly train conversational bots using Google Docs. Now, effortlessly improve bot performance by leveraging Google Docs for real-time training and correction.

⭐️ Why Does It Matter To Your Business?

  • Efficient Training: Streamline bot training with the ability to use Google Docs, providing a simple and effective method to enhance conversational capabilities.

  • Real-time Corrections: Enjoy the flexibility of correcting and refining bot responses in real time, ensuring accurate and contextually relevant interactions.

  • Expanded Training Options: With Google Docs integration, users now have another convenient option alongside website URLs for comprehensive bot training.

⭐️ How To Use Conversation AI Bot Training Via Google Docs:

  1. Go to settings.

  2. Access Bot Training:Go to “Conversation AI” and Navigate to the bot training section within our CRM.

  3. Insert Google Docs URL: Input the public URL of the Google Docs document you want to use for training.

  1. Check Document Permissions: Ensure the Google Docs document has appropriate public permissions for fetching data. Adjust permissions if needed.

  2. Fetch Data Automatically: Click on "Get Data," and our CRM will automatically fetch and integrate the content from the specified Google Docs document.

  1. After clicking on the button “ Get Data “ you can see the trained bot. Leverage the fetched data from Google Docs for training your conversational bot, similar to the existing process with website URLs.

    Enjoy Seamless Integration: Experience a seamless integration that enhances Conversation AI capabilities, enabling more efficient FAQ handling and appointment scheduling across various channels.

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Pinnacle Ai

Pinnacle AI, founded by Charles Higgins, specializes in customer relationship management (CRM) solutions. It aims to provide intuitive and powerful CRM software for businesses of all sizes, focusing on simplification and efficiency. Leveraging AI and machine learning, Pinnacle AI's platform offers automation, data analytics, and customer insights to enhance business-customer relationships. The company's core values include honesty, integrity, teamwork, and personal growth, fostering a culture of collaboration and ethical practices. Pinnacle AI stands out for its user-friendly approach and commitment to innovation in the CRM sector.

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