Reply from anywhere
Your whole inbox, on your phone
Texts, emails, Facebook Messenger, Instagram DMs and webchat all land in the same threaded inbox on your phone — one conversation per customer, with their history attached. You can answer from a job site, a parking lot or the couch without wondering which app it came from.
- SMS, email, Messenger, Instagram DMs and webchat in one inbox
- One thread per customer, with their full history
- Saved replies and templates for the questions you get daily
- Conversation AI can draft or send replies while you're busy
- Assign a conversation to a teammate and hand it off cleanly
Inbox
Can you come Thursday?
Do you do estimates?
What's your service area?
Sending the photos now