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CALENDARS & SCHEDULING

Let clients book themselves — around your real availability.

Pinnacle Ai includes online appointment scheduling: shareable booking calendars that respect the hours you actually work, sync two ways with Google and Outlook, send automatic text and email reminders, and drop every booking straight onto the contact's record in your CRM. You can run one-on-one calendars, team round-robin calendars, group classes and paid bookings from the same place.

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crm.getpinnacle.ai/calendars

Booking that fits how you work

A booking link is only useful if it protects your day. Set the hours you take appointments, how much notice you need, how long each service takes and how much breathing room you want between them — then share the link and stop trading "does Tuesday work?" messages.

  • One-on-one calendars for consults, quotes and calls
  • Round-robin team calendars that spread bookings across staff
  • Class and group calendars with a seat limit
  • Service calendars with different durations per service
  • Availability rules, minimum notice and daily booking caps
  • Buffers before and after so back-to-back never happens
crm.getpinnacle.ai/calendars/settings

How do I cut down no-shows?

Most no-shows are forgetfulness, not flakiness. Confirmations go out the moment someone books, reminders land before the appointment, and every message carries a reschedule link — so a conflict turns into a new time instead of an empty slot.

  • Instant booking confirmation by text and email
  • Automatic reminders on the schedule you choose
  • Reschedule and cancel links in every message
  • No-show follow-up that offers a new time
  • Reminders that carry the address, service and prep notes
crm.getpinnacle.ai/calendars/reminders

Booking calendar · Thu

  • 9:00amOpen
  • 11:00amWhitlock — kitchen
  • 1:30pmOpen
  • 3:00pmPeña — estimate

Reminders

Reminder: we're on for Thu 11:00am. Reply C to confirm.

C

Snippet: /confirm

Two-way calendar sync with Google and Outlook

Your booking calendar checks the calendar you already live in. Personal appointments block availability, new bookings appear on your phone, and nothing gets double-booked because two systems disagreed.

  • Two-way sync with Google Calendar and Outlook
  • Personal events block your bookable slots automatically
  • Each team member connects their own calendar
  • Time zones handled for you on the booking page
  • Bookings appear on the contact record with full history
crm.getpinnacle.ai/calendars/connections

Smart list filters

  • No visit in 6+ months
  • Past buyer
  • No-show, never rebooked
  • One-time customer

Matching contacts

742

  • Past buyers · 318
  • No-shows · 96
  • One-time · 328

Take payment at booking

For consults, deposits and paid sessions, collect the money when the slot is reserved. A paid calendar takes a card on the booking page, and the payment is recorded on the same contact record as the appointment.

  • Paid calendars that collect a full payment or a deposit
  • Card payments on the booking page
  • Receipts and payment history on the contact record
  • Invoices and text-to-pay for the balance afterward

Deposits, invoices and text-to-pay live in payments — see payments & invoicing.

crm.getpinnacle.ai/payments/booking

Texts · Pinnacle Ai

Here's your invoice — tap to pay.

Invoice #1042

$4,320.00

Pay now

Paid · 30 seconds

Ways to get paid

  • Text-2-Pay
  • Tap-2-Pay in person
  • Payment integrations
  • Paid calendars

Included on every plan — and a real person sets it up with you in two 1-on-1 Zoom calls in your first week.

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“Pinnacle AI has been a great addition to our business and helped us get rid of multiple other software that we were using due to all of the capabilities that are built right in! The support team is also great at responding and resolving issues quickly.”
Tanner Hawk
crm.getpinnacle.ai/calendars
Booked this week34
Reminders sent96
Rescheduled instead of no-show7
Reminders go out automatically

Keep exploring

Where this fits with everything else

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FAQ

Questions, answered

Yes. Booking calendars sync two ways with Google Calendar and Outlook, so personal events block your bookable slots and new bookings show up on the calendar you already check. Each team member connects their own calendar, and your team helps you set this up on the Tech Setup call in your first week.

Yes. Every confirmation and reminder includes reschedule and cancel links, so a client can move their own appointment without texting you. The change updates your calendar and the contact record automatically, and reminder messages follow the new time.

Yes. A calendar can require a full payment or a deposit on the booking page, and the payment is saved to the same contact record as the appointment. You can invoice the balance later or send a text-to-pay link.

Yes. Round-robin calendars distribute bookings across your team based on each person's connected calendar and availability, so the next open person gets the appointment. Every plan includes unlimited users, so adding staff to the rotation does not raise your bill.

On the contact's record in the CRM, alongside their texts, emails, calls and payments — and on your synced Google or Outlook calendar. Bookings can also trigger workflows, so reminders, prep instructions and follow-up run without anyone setting a task.

See booking, reminders and payments work together.

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No contracts · Unlimited users & contacts · Cancel anytime

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