Multi Call Recordings For IVR
Pinnacle AiPublished on: 07/08/2024
The Multi Call Recordings for IVR feature allows you to access and review multiple call recordings for IVR calls, enhancing transparency and service quality.
System Updates
Pinnacle Ai
IVR Actions and Triggers
Pinnacle AiPublished on: 28/01/2024
Our CRM now features an Interactive Voice Response (IVR) system, allowing you to set up automated phone interactions for your business. Engage with callers, provide information, and route them seamles...
System Updates
IVR Enhancements Added Say_Play Option To Record Voicemail Action
Pinnacle AiPublished on: 26/01/2024
Our CRM's latest IVR enhancement now allows users to play a beep and add voicemail instructions in the workflow Builder, streamlining the recording process by providing a beep sound and customizable v...
System Updates
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