Training your Conversation AI Bot to reflect your voice is an ongoing process. As it learns and evolves, continuous monitoring of its interactions with customers remains essential.
Your conversation bot helps you carry customer interactions with less effort. However, when a specific phrase or condition is met that would normally cause you to end the conversation how do you teach the bot to stop? With this new action, you can create an auto-stop when these conditions are met, such as the customer saying goodbye.
Conversation Bots use AI to allow for easy contact replies. Controlling and easily monitoring those conversations is key to ensuring customer satisfaction, which you can now do directly from the message composer for more personalized interactions.
