Internal Chat for Team Communication
Internal communications are as important to running your business as reaching out to customers. With this new feature, you can seamlessly coordinate with your team while attending to customer needs.
⭐️Why Is This Feature Beneficial To Your Company?
Centralized Communications: Keep conversations organized and accessible within the CRM. Eliminating the need for external apps for internal correspondence.
Enhanced Collaboration: Share updates, ask questions, and strategize efficiently by using notifications to ensure no information goes missing and combining notes with your team’s insight.
Lowered Wait Times: Communicate instantly without leaving the Conversations module, minimizing tab swapping and confusion, resulting in quicker and accurate decision-making.
⭐️How To Use The Internal Chat for Team Communication?
First, head to the Conversation tab and click New.
Select Internal Chat as your channel.
Select the participants from the dropdown menu, this list will only include other users.
Click Start Chat to open the message module and start the conversation.
The internal chat, along with the separate inboxes for your messages, will give you a streamlined communication experience. This comprehensive chat allows you to bring your internal communication to the next level.
