The check hits the table
A QR code invites guests to join the club and leave a review while the meal is still in front of them.
FOR RESTAURANTS & BARS
Fill tables on the slow nights.
Reviews that pull in new guests, a birthday club that books itself, and text campaigns that turn a quiet Tuesday around.
crm.getpinnacle.ai/guests
Pipeline
New Guest
3 new
Club Member
2 active
Reservation
—
Regular
—
VIP
—
Conversation
Happy birthday, Marcus! Dessert's on us this week — want a table?
Friday, party of 4?
Booked for Friday at 7.
A day with Pinnacle Ai
A rainy Tuesday at 3pm
One text broadcast to your local list turns an empty dining room into a decent night.
Their birthday month
Birthday offers go out automatically — and they almost never come in alone.
The five stages, mapped to restaurants & bars
- 1CaptureTable QR codes, social DMs & chat
- 2NurtureClub welcome & event reminders
- 3CloseReservations, deposits & gift cards
- 4EvangelizeReview requests & auto-posted reviews
- 5ReactivateSlow-night, birthday & seasonal texts
Growth playbook
The Restaurant Growth Playbook
Five plays that grow restaurants & bars — all of them built into Pinnacle Ai.
01
Get found where locals look
For restaurants, reviews and the map listing are the marketing. Someone is standing on a sidewalk or sitting on a couch deciding between you and two others, and they are choosing on star rating, recent photos, and whether the hours look right. Keep the Google Business Profile immaculate: current hours including holidays, the real menu, dish photos added every month, and answers to the questions people post.
Steal these plays
- Fill out your Google profile — category, services, real photos
- Post weekly on autopilot — "Tonight's special"
- Use a tracked number so you know which listing rang
google.com/search
Copper Table Kitchen
866 reviews
Restaurant · Open now · Savannah
02
Answer first, win the booking
The phone rings during service and nobody can get to it. That is normal in a restaurant and it is also a steady, invisible leak — reservations, large parties, and catering inquiries all arrive by phone at exactly the worst time.
Steal these plays
- Text back every missed call in seconds
- Let AI answer after hours and book reservations
- Follow up on day 0, day 1 and day 3 automatically
crm.getpinnacle.ai/inbox
Missed call — 6:40pm
Sorry we missed you! Table for 4 at 7:30 tonight?
7:30 is great, see you then.
Booked
03
Turn great meals into reviews
Reviews are the number one driver of new customers for restaurants, and the volume matters as much as the average — a place with four hundred recent reviews at 4. 6 beats a place with forty at 4. 8. So the goal is a steady flow, every week, forever.
Steal these plays
- Ask for the review the night after a visit
- Route lukewarm feedback to your phone before it goes public
- Reply to every review with an AI-drafted response
crm.getpinnacle.ai/reputation
“They texted a table time within a minute. Food was worth it.”
Guest, Friday dinner
AI reply drafted ✓You don’t have to build any of this. Every play comes pre-configured, and we set it up with you in your first week.
Watch the Demo04
Fill the slow nights
Every restaurant knows which shifts hurt. Tuesday dinner, the first two weeks of January, the dead stretch between lunch and happy hour. The list you have built is the cheapest way to fill them, and it works because you are inviting people who already like you.
Steal these plays
- Send each ad to a reservation or offer page, never your homepage
- Give every campaign its own tracked number
- Raise budget only where diners actually book
crm.getpinnacle.ai/reporting
Tracked number: (555) 012-4408
Google
Instagram
Text club
Every lead attributed
05
Keep regulars coming back
The difference between a busy restaurant and a struggling one is usually frequency, not new faces. A guest who comes monthly instead of quarterly triples their value without you spending a cent on acquisition, so build the habits that pull people back.
Steal these plays
- Text your list when a slow night needs filling
- Send one useful monthly touch, not a sales blast
- Make referrals easy with a per-customer link
crm.getpinnacle.ai/contacts
No visit in 60 days310 guests
Birthdays this month58
Campaign scheduledRun the whole playbook without hiring a marketer.
Everything above is included in one flat-price platform — set up 1-on-1 with our team, supported 24/7, live in your first week.
No contracts · Unlimited users & contacts · Cancel anytime
Questions from restaurants & bars
Ask once, right after the visit, with one link. A QR code on the check works for walk-ins, and a text a couple of hours later works for anyone whose number you have from booking, waitlist, or loyalty. A private rating step first means unhappy guests reach the manager instead of posting, and you get a chance to make it right.
A text to your regulars the day before or the morning of, with something interesting rather than deeply discounted — a limited dish, a wine night, a free appetizer with two entrees. Restaurant decisions get made late, so text beats email. And keep it occasional; the offer works because it isn't constant.
They're one of the highest-return things a restaurant can automate. Collect the date at signup, send an offer a week before the birthday month with a redeem-by window, and let it run. People rarely celebrate alone — one birthday message usually books a table of four to eight.
Give them their own form asking date, headcount, budget range, and service style, then reply within the hour with a menu and a price band. These inquiries get shopped to several places at once and usually go to whoever answers first with real numbers, so instant acknowledgement plus a same-day human reply wins most of them.
Yes — Pinnacle Ai can handle reservation texts for you. Missed calls get an instant text back, and the AI Employee can answer routine questions — hours, parking, dietary options — and collect reservation or waitlist details without pulling a host off the floor. Confirmations and reminders go out automatically, which also cuts no-shows.
Made for restaurants & bars
- Table QR codes for reviews and club sign-ups
- Birthday and VIP club automations
- Slow-night SMS broadcasts
- Auto-posting your best reviews to social
We set up your pipelines and campaigns with you — 1-on-1, in your first week.
How onboarding works“Charles is great with the Ai world.”