Latest Updates To Pinnacle Ai CRM

blog image

Elevating Communication and Transparency with Enhanced Functionality in Conversations and Audit Logs!

October 05, 20232 min read

We're excited to unveil two significant enhancements to the Conversations page in Pinnacle AI CRM, aimed at optimizing your communication experience and ensuring transparency in your interactions. Dive into the details of improved contact search and comprehensive audit logs for conversation deletions, designed to streamline your user experience and maintain accountability.

Improved Contact Search: Effortless and Accurate

  • Without Country Code: Users can now seamlessly search for contact phone numbers directly within the Conversations page without needing to input the country code. The system will automatically attach the correct country code based on the account's location, providing a list of matching contacts for effortless retrieval.

  • With Country Code: Including a country code in the search will prompt the system to perform an exact search within the specified country, ensuring pinpoint accuracy in retrieving contact details.

Note: The search feature currently supports only the primary phone number of the contact.

Conversation Deletion Details in Audit Logs: Ensuring Transparency and Accountability

Gain comprehensive visibility into conversation deletions with the new audit logs feature, accessible from the settings menu. You can now view essential details such as:

  • The contact whose conversation was deleted.

  • The user who initiated the deletion.

  • The date and time of deletion.

This feature ensures transparency and accountability in the messaging history, offering a precise record of conversation deletions.


The introduction of enhanced contact search and detailed audit logs for conversation deletions in Pinnacle AI CRM is set to refine the user experience by streamlining access to contact details and maintaining a transparent record of conversation deletions. Navigate through your conversations with ease and maintain clear records with these valuable enhancements!

Thought-Provoking Questions and Insights

  • Optimizing Communication: How can the improved contact search functionality enhance communication efficiency and user satisfaction?

  • Maintaining Accountability: How does the detailed audit log for conversation deletions ensure accountability and transparency in user interactions?

  • Data Management: How can businesses leverage the detailed audit logs to analyze and manage their communication data effectively?

Explore these aspects and experience a refined communication journey with Pinnacle AI CRM!

blog author image

Pinnacle Ai

Pinnacle AI, founded by Charles Higgins, specializes in customer relationship management (CRM) solutions. It aims to provide intuitive and powerful CRM software for businesses of all sizes, focusing on simplification and efficiency. Leveraging AI and machine learning, Pinnacle AI's platform offers automation, data analytics, and customer insights to enhance business-customer relationships. The company's core values include honesty, integrity, teamwork, and personal growth, fostering a culture of collaboration and ethical practices. Pinnacle AI stands out for its user-friendly approach and commitment to innovation in the CRM sector.

Back to Blog

Feature Showcases

Articles & Updates

Our Company

© Copyright Pinnacle Ai 2024

Special Pricing Disclaimer: The special pricing advertised on our website is exclusively available to new subscribers only. This offer is not applicable to existing subscribers or previous members. By subscribing as a new member, you agree to the terms and conditions of this promotional offer. We reserve the right to determine the eligibility of subscribers for this special pricing. Any attempt to circumvent this condition may result in the cancellation of the subscription and/or the special pricing. We appreciate your understanding and cooperation in maintaining the integrity of this promotion.

Ai Content Notice: The content available on this website, including any sub-domains, provided by Pinnacle Ai, may be created or assisted by artificial intelligence (AI). Although our AI writing assistant aims to produce high-quality and engaging content, Pinnacle Ai makes no representations or warranties, express or implied, as to the accuracy, reliability, or completeness of any AI-generated or AI-assisted content. The information may contain inaccuracies or typographical errors. We strongly advise users to independently verify any information obtained from our website before relying on it. Pinnacle Ai expressly disclaims all liability for any errors, inaccuracies, or omissions in the AI-generated content, and for any reliance placed by you on such content. Your use and interpretation of the AI-assisted content are at your own risk, and you are solely responsible for any decisions or actions you take based on this content.

Website Disclaimer: The information provided by Pinnacle Ai ("we," "us," or "our") on (the "Site"), any of its sub-domains, and our mobile application is for general informational purposes only. All information on the Site, its sub-domains, and our mobile application is provided in good faith. However, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site, its sub-domains, or our mobile application. UNDER NO CIRCUMSTANCES SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE, ANY OF ITS SUB-DOMAINS, OR OUR MOBILE APPLICATION, OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE, ITS SUB-DOMAINS, AND OUR MOBILE APPLICATION. YOUR USE OF THE SITE, ANY OF ITS SUB-DOMAINS, AND OUR MOBILE APPLICATION, AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE, ITS SUB-DOMAINS, AND OUR MOBILE APPLICATION IS SOLELY AT YOUR OWN RISK.