View Form Submissions in Appointment Modal

View Form Submissions in Appointment Modal

April 30, 20251 min read

We know that when you’re having an appointment with a customer, there’s nothing worse than missing important information. But don’t worry, now you can find Form Submissions directly in the Appointment Modal, ensuring information is available to you.

⭐️How Will These Changes Affect You?

Custom Form: When using your custom booking form, the information provided is in a tab inside the appointment modal.

1

Default Form: Form submissions from the default booking form, or those containing only name, email, and phone, are not displayed in the tab; instead, you can find this information in the Contact Details.

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Structured Layout: The submission maintains the Forms module structure for a seamless experience. This includes media fields, which can be previewed and downloaded.

3

⭐️How To Access The Form Submissions?

With this update, you can find the appointment form in the appointment details from your Contacts, Conversations, or Calendars tab by following these steps.

  1. Start by navigating to your preferred tab and opening the appointment. In this example, we’ll use Calendars.

    1
  2. Inside the Appointment Details, switch to the Forms Submission Tab.

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  3. Under Form Submission, you’ll find the information provided by the contact at the booking.

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This will make it easier to find the necessary information for any newly created appointments, leading to an elevated experience for customers and a more efficient approach to appointment management for you!

Pinnacle AI, founded by Charles Higgins, specializes in customer relationship management (CRM) solutions. It aims to provide intuitive and powerful CRM software for businesses of all sizes, focusing on simplification and efficiency. Leveraging AI and machine learning, Pinnacle AI's platform offers automation, data analytics, and customer insights to enhance business-customer relationships. The company's core values include honesty, integrity, teamwork, and personal growth, fostering a culture of collaboration and ethical practices. Pinnacle AI stands out for its user-friendly approach and commitment to innovation in the CRM sector.

Pinnacle Ai

Pinnacle AI, founded by Charles Higgins, specializes in customer relationship management (CRM) solutions. It aims to provide intuitive and powerful CRM software for businesses of all sizes, focusing on simplification and efficiency. Leveraging AI and machine learning, Pinnacle AI's platform offers automation, data analytics, and customer insights to enhance business-customer relationships. The company's core values include honesty, integrity, teamwork, and personal growth, fostering a culture of collaboration and ethical practices. Pinnacle AI stands out for its user-friendly approach and commitment to innovation in the CRM sector.

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