Troubleshooting Facebook Integration

Troubleshooting Facebook Integration

System Updates
February 07, 2025•1 min read

The Facebook Integration allows you to market to and engage with leads from your pages. However, managing Meta can be overwhelming. To keep your business running smoothly, troubleshooting, page management, and mapping should be effortless. This improvement will help you master all things Facebook!

⭐️How Will These Changes Affect You:

  • Condensed View: The Settings and Disconnect buttons have been removed, now these options are inside a three-dot menu.

    a

  • Missing Permissions: The system now shows a warning icon when there are missing permissions, informing you to reconnect and troubleshoot your page.

    b

  • Form Field Mapping: You will now be notified if forms are not mapped, containing a warning icon and a redirection link to the Mapping tab.

c

⭐️How To Use The Troubleshooting Tool?

The troubleshooting tool allows you to fix your Facebook connection issues without having to access your Meta Business Suite.

  1. Navigate to the Integrations section inside your Settings and click the Troubleshoot button.

    1

  2. A pop-up window will appear with error options, select the one you’re experiencing.

    2

  3. If no issue has been detected the system will notify you.

    3

  4. If an issue has been detected, follow the steps provided to resolve it.

4

And there you have it. We hope these improvements help you manage your Facebook and Instagram pages directly from the system.

Improved FeatureNew UpdateSettingsIntegrationsFacebook
Pinnacle AI, founded by Charles Higgins, specializes in customer relationship management (CRM) solutions. It aims to provide intuitive and powerful CRM software for businesses of all sizes, focusing on simplification and efficiency. Leveraging AI and machine learning, Pinnacle AI's platform offers automation, data analytics, and customer insights to enhance business-customer relationships. The company's core values include honesty, integrity, teamwork, and personal growth, fostering a culture of collaboration and ethical practices. Pinnacle AI stands out for its user-friendly approach and commitment to innovation in the CRM sector.

Pinnacle Ai

Pinnacle AI, founded by Charles Higgins, specializes in customer relationship management (CRM) solutions. It aims to provide intuitive and powerful CRM software for businesses of all sizes, focusing on simplification and efficiency. Leveraging AI and machine learning, Pinnacle AI's platform offers automation, data analytics, and customer insights to enhance business-customer relationships. The company's core values include honesty, integrity, teamwork, and personal growth, fostering a culture of collaboration and ethical practices. Pinnacle AI stands out for its user-friendly approach and commitment to innovation in the CRM sector.

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