Subscription Settings
Managing subscriptions can be a hassle—tracking payments, avoiding unwanted charges, and keeping cancellations up to date takes time. What if you could set a number of charge attempts and automatically cancel unpaid subscriptions when payments fail? With this feature, you’ll have full control and peace of mind, all on autopilot.
⭐️Why Is This Feature Beneficial To Your Company?
Easy Cancellation: Filter unpaid subscriptions out of your system while ensuring the payment is attempted multiple times in case of errors.
Smooth Configuration: The control is in your hands, with this feature you decide when and how many times to reattempt payment and what will happen afterward.
Improved Support: This helps you give your team more leeway to contact customers and resolve any errors in payment while ensuring patrons who don’t pay or reply get taken care of.
⭐️How To Configure Failed Payment Retries?
Navigate to the Settings tab inside the Payments section and head to the Subscriptions option.
Select the timeframe to retry the payment by opening the dropdown menu.
Set the number of times to retry the payment by clicking the trashcan to remove attempts or clicking + Add retry.
Check the box if you want to cancel upon exhausting retries then click Save to keep the changes.
Turn these changes into an efficient, personalized subscription management system. This will keep your customers happy while ensuring seamless operations without manual updates.
