Coupon Triggers in Workflows

July 24, 20251 min read

Coupons are a great way to motivate customers. We’ve made a collection of triggers you can use to manage and automate the steps to follow once a coupon code is applied, redeemed, or expires.

⭐How To Use These Triggers?

  1. To start, navigate to the Workflows tab inside the Automation section and create a new workflow.

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  2. Select one of the four Coupon Triggers.

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  3. Add any desired filters, such as coupon code, type, redemption count, order, or coupon value.

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  4. Once satisfied, click Save Trigger and complete your workflow as normal.

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⭐What Kinds of Trigger Can You Set Up?

  • Coupon Code Applied: Trigger actions the moment a customer applies a coupon code at checkout, even if they don’t complete the purchase.

  • Coupon Code Redeemed: Trigger actions when a coupon is successfully used in a completed transaction.

  • Coupon Redemption Limit Reached: Trigger actions when a coupon reaches its maximum allowed number of uses, so you can take immediate action.

  • Coupon Code Expired: Trigger actions when a coupon code reaches its set expiration date and becomes inactive.

These triggers let you build targeted, timely, and personalized automations, making your coupon management more efficient, simplifying customer communications and ensuring coupons work as intended.

Pinnacle AI, founded by Charles Higgins, specializes in customer relationship management (CRM) solutions. It aims to provide intuitive and powerful CRM software for businesses of all sizes, focusing on simplification and efficiency. Leveraging AI and machine learning, Pinnacle AI's platform offers automation, data analytics, and customer insights to enhance business-customer relationships. The company's core values include honesty, integrity, teamwork, and personal growth, fostering a culture of collaboration and ethical practices. Pinnacle AI stands out for its user-friendly approach and commitment to innovation in the CRM sector.

Pinnacle Ai

Pinnacle AI, founded by Charles Higgins, specializes in customer relationship management (CRM) solutions. It aims to provide intuitive and powerful CRM software for businesses of all sizes, focusing on simplification and efficiency. Leveraging AI and machine learning, Pinnacle AI's platform offers automation, data analytics, and customer insights to enhance business-customer relationships. The company's core values include honesty, integrity, teamwork, and personal growth, fostering a culture of collaboration and ethical practices. Pinnacle AI stands out for its user-friendly approach and commitment to innovation in the CRM sector.

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