Import Contacts Upgrade

January 14, 20251 min read

Contacts are the lifeline of your CRM, they allow you to create profiles on customers and turn opportunities into sales. Adding contacts then needs to be easy and functional and with the improvements made to this feature, it’s easier than ever. Let’s check what to expect!

⭐️How Will These Changes Affect You:

  • Improved User Experience: The experience will be more upfront with details about how the import would happen, and provide enhanced stats with categorized success, errors, and warning counts.

    a
  • Error and Warning Management: Error and warning messages will be clearer and more identifiable, facilitating troubleshooting. Additionally, detailed error and warning logs will be easily downloaded.

    b
  • Broader Support: Deduplication settings are unified with universal settings, and more date and phone number formats are compatible with importing.

c

⭐️How To Use the Updated Import Contacts?

The new interface has a few differences, so even though the process may be familiar let’s look into the process to ensure you’re ready to import contacts as needed.

  1. Go to Contacts and click on Import in the top bar.

    1
  2. Select "Contacts" and click on Next for importing contacts or select both Contacts and Opportunities to import both.

    2
  3. Select whether you want to Create, Update, or Create and Update records.

    3
  4. Match the fields in your file with the corresponding fields in the system.

    4
  5. Finalize your settings and start the import.

    5

The upgrades of the importing process allow for additional flexibility and control. Creating a more comprehensive process to ensure all information is accurate and complete.

Pinnacle AI, founded by Charles Higgins, specializes in customer relationship management (CRM) solutions. It aims to provide intuitive and powerful CRM software for businesses of all sizes, focusing on simplification and efficiency. Leveraging AI and machine learning, Pinnacle AI's platform offers automation, data analytics, and customer insights to enhance business-customer relationships. The company's core values include honesty, integrity, teamwork, and personal growth, fostering a culture of collaboration and ethical practices. Pinnacle AI stands out for its user-friendly approach and commitment to innovation in the CRM sector.

Pinnacle Ai

Pinnacle AI, founded by Charles Higgins, specializes in customer relationship management (CRM) solutions. It aims to provide intuitive and powerful CRM software for businesses of all sizes, focusing on simplification and efficiency. Leveraging AI and machine learning, Pinnacle AI's platform offers automation, data analytics, and customer insights to enhance business-customer relationships. The company's core values include honesty, integrity, teamwork, and personal growth, fostering a culture of collaboration and ethical practices. Pinnacle AI stands out for its user-friendly approach and commitment to innovation in the CRM sector.

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