Create Appointment Note Action

February 18, 20251 min read

Every appointment is unique; as a business, you’ll encounter many of them daily. Tracking your client's needs and specifications before, during, and after the appointment is crucial to maintaining a satisfactory experience. This feature will help you with that, providing a seamless way to add notes to an appointment using workflows.

⭐️Why Is This Feature Beneficial To Your Company?

  • Enhanced Organization: Remove the need for manual entry while ensuring all information is collected inside of your system by using automated record keeping with this feature.

  • Multi-Trigger Configuration: Manage notes for appointment-based triggers (like Customer Booked Appointment) or Inbound Webhook Trigger with one action.

  • Simple Customization: This feature allows for manual or dynamic notes depending on the trigger, ensuring you can cater to your needs.

⭐️How To Use The Create Appointment Note Action?

  1. Navigate to the Workflow tab inside the Automation section and create a new workflow.

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  2. Set a trigger, for this action, you should use an appointment-based trigger or an Inbound Webhook Trigger.

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  3. Add the action Create Appointment Note.

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  4. Configure the input, by adding the appointment ID and body for inbound webhooks or adding the note’s body for appointment triggers, then click Save action.

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This will simplify your note-keeping process and help you leverage the power of automation for increased customer satisfaction, effectiveness, and team communication in a simple workflow setup!

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