A2P Registration Identity Verification Required

April 24, 20251 min read

The A2P registration is here to protect your business and customers, minimizing spam and the risk of scams. To make this stronger, we’ve added identity verification steps for users who exhibit certain risk signals.

⭐️How Do These Changes Work?

After entering business and contact details, users may be shown a verification prompt.

1

You will be required to upload a valid government-issued ID.

2

You will be prompted to capture a live selfie using your device's camera, including face movement instructions.

3

Verification happens instantly. Upon success, users are returned to the registration flow to proceed as usual.

⭐️Why Was This Change Made?

This change helps us ensure a trusted, compliant, and secure messaging experience. Protecting you from fraud and brand impersonation without disrupting your experience.

This added verification is compliant with industry-wide verification standards, protecting your business reputation and lowering the risk of fraud.

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