Revoke Course Access Enhancements

April 09, 20251 min read

Offers are the only way you can grant customer access to courses, however, these packages might contain multiple products. Revoking access to an entire offer might disrupt their learning experience, so this improvement is here to fix it.

⭐️Why Is This Feature Beneficial To Your Company?

  • Minimized Friction: Remove any customer as needed without creating any disruption, ensuring your customers have a pleasant experience as you manage your courses.

  • Simplified Editing: Maintain offer integrity while editing your products, helping you minimize issues perceived by customers while fixing any details or adding additional content.

  • Improved Management: This will help reduce confusion when managing customers’ course libraries and boost your productivity as you implement changes.

⭐️How To Use This Update?

You can use this change to access management by following these steps.

  1. Start by navigating to the Analytics tab inside the Courses section and accessing the Member Analytics.

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  2. Click the eye icon next to the customer whose access you want to modify.

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  3. Click Update Offers to open the configuration menu.

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  4. Switch to the Products tab, select the courses, then click Revoke Access.

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This will remove the selected products from their course library while keeping the rest of the offer intact, allowing you to implement changes without disrupting their learning experience.

Pinnacle AI, founded by Charles Higgins, specializes in customer relationship management (CRM) solutions. It aims to provide intuitive and powerful CRM software for businesses of all sizes, focusing on simplification and efficiency. Leveraging AI and machine learning, Pinnacle AI's platform offers automation, data analytics, and customer insights to enhance business-customer relationships. The company's core values include honesty, integrity, teamwork, and personal growth, fostering a culture of collaboration and ethical practices. Pinnacle AI stands out for its user-friendly approach and commitment to innovation in the CRM sector.

Pinnacle Ai

Pinnacle AI, founded by Charles Higgins, specializes in customer relationship management (CRM) solutions. It aims to provide intuitive and powerful CRM software for businesses of all sizes, focusing on simplification and efficiency. Leveraging AI and machine learning, Pinnacle AI's platform offers automation, data analytics, and customer insights to enhance business-customer relationships. The company's core values include honesty, integrity, teamwork, and personal growth, fostering a culture of collaboration and ethical practices. Pinnacle AI stands out for its user-friendly approach and commitment to innovation in the CRM sector.

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