Reviews AI Agents
The way you respond to reviews goes a long way in dissuading a negative comment or encouraging positive reviewers to keep interacting with your business. With the power of AI Agents, you can have a customizable team handling the responses!
⭐️Why Is This Feature Beneficial To Your Company?
Multiple Voices: Manage multiple AI agents with distinct personalities in one place, using response rotation to create organic-feeling replies.
Brand Consistency: Easily maintain a unified voice across all responses, even when using multiple languages to interact with customers, increasing the engagement rates for your business.
Smart Assignment: Match agents to sentiments or use round-robin rotation for variety, ensuring the correct voice and personality is responding to your reviews. Satisfying customers while you focus on growing your business.
⭐️How To Create A Reviews AI Agent?
First, head to the Settings tab of your Reputation section and click + Create Agent.
Select a prebuilt agent or “Start from scratch” to create your own, then click Proceed.
Set the agent’s conditions, such as the tone, language, and review source, then click Generate to get a preview.
When you’re satisfied with the AI responses, click save to add it to your agents.
Create your response team without having to hire more people, using the dynamic AI personalities to reduce repetitive or robotic responses, and taking your review management to the next level.
