Private Messaging in Communities
Communities help you build relationships and engage with people interested in your business, and what better way to make those relationships prosper than with Private Messaging? This new feature allows admins and members to communicate directly inside the Groups without making a public post or creating a private channel to host the conversation.
⭐️Why Is This Feature Beneficial To Your Business?
Promote Community: Private Chats allow Group members to build stronger relationships leading to a sense of belonging and brand loyalty that can turn regular members into advocates for your business.
Interactive Conversations: Lead varied instantaneous conversations where you can exchange photos, files, GIFs, and emojis to make your conversations fun and dynamic.
Instantaneous Interaction: This feature creates chats like you’d expect of Facebook Messenger directly inside your Groups allowing all members to engage whenever and wherever they feel like.
⭐️How To Use Private Messaging in Communities:
Access your Community Group page and click on Members.
Click the name of the member you want to talk to.
Click the blue Chat button to start a conversation.
Write down your message and click enter to send. The message can include photos, files, and GIFs.
Leverage Private Messaging in Communities to connect with your Group members and increase trust in your business. These chats help create a familiar environment and open customer communication that promotes your brand.
