Pause & Resume Subscriptions
When selling recurring products, courses, or any other kind of subscription being able to manage them easily will quickly become a lifesaver. This is why we’ve added the option to manage them directly from your CRM. This allows you to pause subscriptions either temporarily or indefinitely, and restart any previously paused subscriptions without requiring any action from the customer.
⭐️Why Is This Feature Beneficial To Your Business?
Efficient Management: The accessibility of this feature enables you and your team to help customers pause or resume their subscriptions.
Accurate Data: This will keep your data updated, reflecting your revenue, and ensuring your analysis is always useful and relevant to your business.
Improved Customer Support: Promote customer re-engagement with efficient control of subscriptions, ensuring all customer needs are met and opting back in is hassle-free.
⭐️How To Pause & Resume Subscriptions:
Navigate to the Subscription tab inside the Payments section.
Click on the dots icon next to the Subscription you want to Pause/Resume.
When pausing a subscription you can select between a custom date to resume the subscription, or Indefinite for subscriptions that need to be resumed manually.
Select the invoice behavior then click Confirm.
Managing subscriptions directly for your customers ensures satisfaction and efficiency at all times. This helps you make the proper business decisions based on accurate updated facts that reflect your current financial state concerning your subscription products.
