"Other" Option in Forms Surveys

March 07, 20251 min read

You can now add an 'Other' option to multiple-choice fields in Forms & Surveys. This allows respondents to enter their own answers when the provided options don’t fully capture their response, ensuring more accurate data collection.

⭐️Why Is This Feature Beneficial To Your Company?

  • Increased Flexibility: Provide space for customers to enter their response if it doesn’t match the provided ones, creating a tailored input from a single field.

  • Better Data Insights: When a viewer selects this option, you can access their custom response with all other submissions; no need to create or check extra fields.

  • Effortless Tracking: This feature keeps all responses centralized, resulting in reports that display them alongside standard answers.

⭐️How To Use The "Other" Option in Forms & Surveys?

  1. Add a Checkbox or Radio field to your form or survey.

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  2. Open the field’s settings and switch to the Options Tab.

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  3. Click + Add “other” option.

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  4. Complete your form/survey as normal, then save your changes. If you preview your creation, the “Other” will be a blank field for customers to enter a response.

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The “Other” option provides an easy way to give control to customers over their responses while keeping data centralized and organized into a singular field. Use it to connect with customers and get to know them!

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