Consent Tracking

New Feature: Consent Tracking

November 10, 20232 min read

We're thrilled to introduce our latest feature, Calendar Consent Tracking, designed to simplify compliance and documentation for your business sent text messages that relate to appointment bookings.

What is Calendar Consent Tracking? It's a game-changer for managing consent in text messaging as it relates to booked appointments. With this feature, you can effortlessly collect and document consent by adding a consent checkbox to your calendar settings. It streamlines the process when your clients or customers provide their phone numbers during appointment bookings. 👇🏻

🗓️ Why does it matter to your business?

  1. Stay Compliant: In today's world of regulations like A2P and 10DLC, compliance is paramount. Calendar Consent Tracking ensures you adhere to these rules, safeguarding your business from costly fines.

  2. Saves You Time: This feature automatically records consent for you, eliminating the need for other tracking. You'll always have proof of consent at your fingertips.

  3. Builds Trust: By respecting privacy and following regulations, you build trust with your clients or users. They'll appreciate your commitment to data protection.

⭐️ How to Use Calendar Consent Tracking:

  1. Activate Consent Checkbox: In your Calendar settings, select a default form, and you'll find the "show consent checkbox" option. It's enabled by default, and we strongly recommend keeping it on for compliance.

  2. Customize Consent Text: Tailor the consent checkbox text to match your brand's style and meet your specific needs for a seamless user experience.

🔎 How to View Consent: Accessing consent details is a breeze:

  • Appointment List View: Simply click the three dots menu for a specific appointment and choose "View Consent" to see the consent information.

  • Contact's Activity Tab: In the contact's activity tab, look for the consent icon next to appointments where consent was given during booking. Click it to see the accepted consent text and the contact's IP address at the time of consent.

In summary, Calendar Consent Tracking simplifies compliance and documentation for your business's appointment reminder and confirmation text messages. Don't leave compliance to chance; use this feature to protect your business and build trust with your audience.

We're excited to bring you this valuable tool, and we believe it will make managing texting for calendar reminders even easier.

Try out Calendar Consent Tracking today, and let us know how it enhances your calendar bookings!

Pinnacle AI, founded by Charles Higgins, specializes in customer relationship management (CRM) solutions. It aims to provide intuitive and powerful CRM software for businesses of all sizes, focusing on simplification and efficiency. Leveraging AI and machine learning, Pinnacle AI's platform offers automation, data analytics, and customer insights to enhance business-customer relationships. The company's core values include honesty, integrity, teamwork, and personal growth, fostering a culture of collaboration and ethical practices. Pinnacle AI stands out for its user-friendly approach and commitment to innovation in the CRM sector.

Pinnacle Ai

Pinnacle AI, founded by Charles Higgins, specializes in customer relationship management (CRM) solutions. It aims to provide intuitive and powerful CRM software for businesses of all sizes, focusing on simplification and efficiency. Leveraging AI and machine learning, Pinnacle AI's platform offers automation, data analytics, and customer insights to enhance business-customer relationships. The company's core values include honesty, integrity, teamwork, and personal growth, fostering a culture of collaboration and ethical practices. Pinnacle AI stands out for its user-friendly approach and commitment to innovation in the CRM sector.

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