Manage Invoices for Failed Subscription Payments
Outstanding payments can be frustrating, especially for subscriptions where you don’t want to disrupt the customer's experience while still getting paid. This new feature will give you one more avenue to deal with it.
⭐️Why Is This Feature Beneficial To Your Company?
Direct Invoicing: This allows you to create invoices directly when the subscription payment fails or exhausts retries, depending on your settings.
Enhanced Control: This feature hands the decision process to you, enabling or disabling the automated invoice and managing the channels used for communications.
Improved Collections: The automated invoicing will help you create a paper trail if following a legal route is necessary. Or handling payment communications internally if preferred.
⭐️How To Manage Invoices for Failed Subscription Payments?
Start by heading to the Settings tab and switching to the Subscription section to configure payment retry options.
Enable “Automatically create invoices for failed subscription payments.”
Select the channels you want to send the notifications to.
Once configured, click “Save” to confirm and apply your changes.
Use this feature to increase clarity in your payment collection process and better protect your revenue without disrupting your subscribers' experience.
