Calendar Reschedule & Cancellation Windows
If your business has a policy that appointments must be canceled at least 24 hours in advance, you can set this up in the CRM to automatically enforce the rule, ensuring clients adhere to your scheduling policies.
Calendar Reschedule & Cancellation Windows: The Cancellation and Reschedule Policy Settings feature allows you to define time frames for when appointments can be canceled or rescheduled, enhancing control over booking policies.
⭐️ Why Does It Matter To Your Business?
Control Over Scheduling: Set specific time frames for when clients can cancel or reschedule, ensuring better management of your appointments.
Reduced No-Shows: Implement policies that discourage last-minute cancellations, leading to more consistent scheduling and fewer no-shows.
Professionalism: Clearly defined policies help communicate your business standards and improve client relationships.
⭐️ How To Use Calendar Reschedule & Cancellation Windows:
Access the Settings in your account.
Access the “Calendar” Tab from the left navigation menu. Click on Calendar from the upper navigation menu and create new or edit existing one by clicking on three dots > Edit.
Head to the Notifications and Additional Options section and Turn on “Allow Cancellation” and “Allow Rescheduling” and Specify the time range after which the links should be disabled and you can see the added links in additional Notes as well.
The Cancellation and Reschedule Policy Settings feature helps your business maintain a professional and organized booking system, reducing no-shows and last-minute changes.