All-in-One Chat Widget

The Chat Widget connects with customers where they are and smoothly transitions the conversation from your site to a different channel. Whether SMS, WhatsApp, or Live messaging customers will have a preferred channel to connect with you, so why not manage them with a single widget?

⭐️Why Is This Feature Beneficial To Your Company?

• Simplified Management: By managing multi-channel interactions in one place, we can eliminate the need for multiple widgets and create a centralized interface.

• Better User Experience: This feature lets users toggle between Live, Email, or WhatsApp Chat based on availability and preferences, improving the visitors’ experience and ensuring the best communication.

• Simplified Customization: Apply unified color schemes and messaging across the board, giving you a standardized brand experience that lets our team easily implement changes.

⭐️How To Use The All-in-One Chat Widget?

1. Navigate to the Chat Widget tab inside the Sites section and click + New.

   

2. Select the All-In-One chat type from the options.

   

3. Select the channels you want to enable for the chat widget.

   

4. Finish setting up your Chat Widget as desired, then click Save to make your changes.

   

Use the All-In-One Widget to manage multiple conversation channels in a singular widget, helping you simplify your personalization and improve customer satisfaction with a branded experience that adapts to their needs.