Add Notes to Appointments

Add Notes to Appointments

November 13, 20241 min read

Adding extra information is always beneficial, it allows you to ensure everyone on the team is on the same page, requests are met and special instructions are respected. Appointments are one of the key places where those notes are needed, and we are happy to announce now you can add them directly! Let’s look into how they work.

⭐️What Changes Can You Expect?

  • Appointment Modal: You can view, edit, and delete notes inside the appointment pop-up, including notes the customers added during booking.

    a
  • Contacts and Conversations: The Notes section will now include the appointment notes your team has added.

    b
  • Third-Party Notes: Notes added through two-way sync for third-party calendars (like Google or Outlook) will be automatically reflected in the system.

c

⭐️How To Add Notes to Appointments?

  1. Navigate to the Calendars tab and click on the Appointment you want to add notes to.

    1
  2. Open the Notes tab, then click on Add Note.

    2
  3. Type the information, and hit Save.

    3
  4. Notes will show the initials of the user who added them and the timestamp. You can also edit or delete notes as needed.

    4

Adding notes to your appointments will help you keep your team informed, satisfy customers, and meet all needs.

Pinnacle AI, founded by Charles Higgins, specializes in customer relationship management (CRM) solutions. It aims to provide intuitive and powerful CRM software for businesses of all sizes, focusing on simplification and efficiency. Leveraging AI and machine learning, Pinnacle AI's platform offers automation, data analytics, and customer insights to enhance business-customer relationships. The company's core values include honesty, integrity, teamwork, and personal growth, fostering a culture of collaboration and ethical practices. Pinnacle AI stands out for its user-friendly approach and commitment to innovation in the CRM sector.

Pinnacle Ai

Pinnacle AI, founded by Charles Higgins, specializes in customer relationship management (CRM) solutions. It aims to provide intuitive and powerful CRM software for businesses of all sizes, focusing on simplification and efficiency. Leveraging AI and machine learning, Pinnacle AI's platform offers automation, data analytics, and customer insights to enhance business-customer relationships. The company's core values include honesty, integrity, teamwork, and personal growth, fostering a culture of collaboration and ethical practices. Pinnacle AI stands out for its user-friendly approach and commitment to innovation in the CRM sector.

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